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Top Six Things That Claims Professionals Need To Know

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IDS Research & Development, Incorporated

This article is part of a sponsored series brought to you by IDS Research & Development, Incorporated.

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Identifying Responsible Parties for Subrogation Actions and for other types of Claims Investigations involving Alarm Systems and Central Station Monitoring

  1. An Alarm Contractor has a mandatory duty to comply with the equipment manufacturer’s specifications, NFPA 72® Standards, UL® Standards, and Nationally Recognized Industry Standards and Best Practices.
  1. If Alarm Contractor breaches its duties and the Fire Alarm System fails and/or delays the detection of a Fire, it may be a proximate cause of the damages sustained.
  1. Rapid Forensic Alarm Investigations can preserve evidence, including EEPROM-based internal control panel programming and event logs, which can act as a Silent Witness to what happened, what did not happen, and how the Fire Alarm System responded and/or did not respond compared to other information that has been harvested in claims investigations.
  1. NFPA 72®- National Fire Alarm and Signaling Code is adopted in Building and/or Fire Codes in every State of the United States. Notably, Compliance with NFPA 72® has been scientifically proven to significantly minimize property loss and help save lives in Fire emergencies.
  1. NFPA 72®- National Fire Alarm and Signaling Code is a nationally recognized authoritative treatise that contains the requirements for system design, programming, installation, inspection, testing, maintenance, and monitoring of all household and commercial fire alarm systems.
  1. State Licensing Laws mandate that all Alarm Contractors comply with the mandatory minimum requirements of State licensing laws.

Prohibited acts in State Licensing Laws can create liability in cases and claims against Alarm Contractors, including but not limited to:

  • Gross Negligence or Incompetence: Performing work that is negligent, unsafe, or below standard, resulting in safety hazards.
  • Failure to Comply with Standards: Neglecting to follow the safety standards set by the National Electrical Code (NEC).

For a Confidential No Obligation Consultation involving Claims anywhere in the United States, please call Jeffrey D. Zwirn, President, CPP®, CFPS®, CFE®, SET, ITFAS-I, ITFAS-II, CHPA-IV, NFPA 3000(PS), MSYL, MBAT, SSI Hall of Fame Inductee, IDS Research & Development, Incorporated at 800-353-07330- Rapid Emergency Response Services Available.

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Michael J. Anderson is a U.S.-based fire safety enthusiast and writer who focuses on making fire protection knowledge simple and accessible. With a strong background in researching fire codes, emergency response planning, and safety equipment, he creates content that bridges the gap between technical standards and everyday understanding.

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